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Making It Your Fault

(February 2013) posted on Wed Jan 30, 2013

Before blaming your designer for a final-product fault, take a step back and realize it may have been something you missed in the beginning.

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By Jared Smith

The client informs us that they would like us to wrap a 2012 Nissan NCV. Some shops think they have everything they need at this point, but a more experienced shop knows this is just the beginning. We next need to know which body style. In this case, we’re lucky because there are really only two: short or tall. The client informs us it is the short version.

Next, we need to know if there are side windows or not. The client informs us there are indeed side windows. Using the Nissan website, we confirm that there are rear windows as well (all NCVs with side windows have rear windows). From our experience with this particular vehicle, we begin to get the picture that this is an NCV 2 – a passenger van rather than a cargo van. This makes sense – this client is a local hotel that intends to use the vehicle for airport transfers for hotel guests. (This might also mean that we won’t be doing any perforated window vinyl, since some clients don’t want passengers sitting so close to window perf – which can result in a blurred view.) The NCV 2 has rows of seating instead of a cargo bay. The last question we need answered is, “Does this vehicle have side body moldings?” The client answers, “I think so.”

With this information in hand, we can begin to assess our likelihood for success. I’m confident we now know which vehicle we’re working with. The story checks out and that vehicle makes sense for its intended use. Remember, the client said he “thinks” there is body molding, but we need to find out for sure.

To help increase our chance for accuracy, we always get photos from all four vehicle sides – every time and for every vehicle-wrap order. If we have previously wrapped this exact vehicle type, we don’t require any measurements. If, however, we have not previously wrapped this vehicle type, we ask the client to schedule a 20-minute survey at our shop, where we will precisely measure the vehicle and take the necessary photos.